| POSITION | CMA and LPN |
| SALARY | 11 |
| DIVISION | Medical Services / MatSu Valley Clinic |
| CLOSE DATE | Open Until Filled |
NATURE
OF WORK:
Responsible for assisting providers in delivering quality health care to customer-owners and their families assisting the providers in the clinic in furnishing high quality health care.
This is a job progression, two job levels, designed to provide progressively more responsible and independent work experiences to participants as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments and the demonstrated ability to successfully handle more progressively responsible assignments.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer Care & Relationships: Creates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the community. Assists providers in the delivery of quality health care to customer-owner. Monitors customer-owners during examination or treatment. Performs basic medical procedures before and after examination including taking of vital signs, medical history up-date, performing phlebotomy, specimen collection, recording of EKG’s, dressing changes, medication administration, scheduling customer-owner appointments and procedures, and documenting of care in health record. Assists in ensuring smooth customer-owner flow. Assists provider and case manager in managing customer-owners. Assist in the development and implementation of customer-owner education plans by providing age appropriate instructions to customer-owners in accordance with established clinic guidelines. Demonstrated understanding of and sensitivity to culturally diverse customs and traditions impacting health care of customer-owner and family. Communications & Teamwork: Shares and receives information, opinions, concerns, and feedback in a supportive manner. Works collaboratively by building bridges, and creating rapport with team members within departments and across the organization. Works with all other staff in the department as a member of the department and the system. Participates in fulfilling the mission, vision, goals and objectives of the organization. Assists in committee and other duties within the Department. Maintains a clean work environment including adequate supplies and upkeep of unit and equipment. Reports defective or missing equipment and safety hazards. Assists in disaster planning and activities. Coordinates and works with other team members to ensure the efficient and effective flow of customer-owners though the department. Applies customer service guidelines appropriate for the situation. Assists the administrative support staff as directed. Strong written and verbal communications skills. Ability to work effectively in a theory-based nursing, Shared Governance and multidisciplinary team environment. Improvement & Innovation: Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that creates new value for customer-owners and employees. Work in coordination with management to develop and implement a quality assurance program. Assists in monitoring quality of care. Assists in completing chart reviews on a regular basis. Provides and receives consistent feedback on the quality of care being delivered to ensure that JCAHO and other regulatory standards are met as they apply to the department. Abides by policies, procedures and bylaws. Workforce Development, Skills, and Abilities: Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future. Takes responsibility for all work activities and personal actions by following through on commitments. Responsible for inventory and equipment maintenance. Ensures availability of drug stock supply, other supplies, and equipment by completing a daily inventories of various medical items and submitting supply request. Completes daily quality control testing and documentation of blood glucose meters. Maintains records of emergency equipment inspections, biomedical repairs and requests for maintenance of unit facilities. Assists with keeping the customer-owner care environment clean, safe and organized. Demonstrated ability to provide and maintain accurate documentation in the customer-owner health record. Demonstrated ability to learn the computer system, applying the knowledge to accurately schedule customer-owner appointments and test. Demonstrated ability to set up and maintain a wide variety of medical equipment and monitoring devices. Must be able to interpret these devices including deviations from normal values. Knowledge of 1974 Privacy Act is required as use of customer-owner record is an integral part of the position and privacy of individuals must be protected to the fullest. Ability to perform job with minimum supervision. Ability to maintain quality, safety and infection control standards.
ADDITIONAL RESPONSIBILITIES FOR CERTIFIED MEDICAL ASSISTANT II: Meets all requirements of Certified Medical Assistant I in addition to the following: Communications & Teamwork: Supports and participates as an active member of the core clinical team. Verbalizes and applies advanced access principles. Serves as a resource for other staff, participates as educator in the medication review class or tutors new department staff. Mentors and orients new staff members. Serves as a clinical leader. Knowledge and ability to communicate best practices in the clinical setting. Demonstrated ability to communicate advanced access principles. Improvement & Innovation: Supports clinical team through active participation, refinement of best practice models, sharing educational materials with team members. Demonstrated ability and knowledge of quality improvement principles and tools.
QUALIFICATIONS:
SCF programs are established for the purpose of serving a primary population comprised of Alaska Natives who are affiliated with the Cook Inlet Region Inc. (CIRI), and Alaska Natives and American Indians within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of the CIRI members, and of the general culture and needs of Alaska Natives and American Indians. Such knowledge is critical in order to ensure the achievement of the mission and vision of SCF: working together with the Native community to provide the best services with Native staff who value the family and family wellness as the heart of the Native community. High School Diploma or GED. Certification as a Medical Assistant. Basic Life Support (BLS) certification.
ADDITIONAL QUALIFICATIONS FOR CERTIFIED MEDICAL ASSISTANT II: Meets all requirements of Certified Medical Assistant I in addition to the following: Successful completion of competencies outlined in Job Progression Checklist.
INTERESTED APPLICATIONS:
Please complete an online application by clicking the 'Apply' button at the top/bottom of this page. For more information contact Human Resources via the SCF Contact page or (907) 729-4977 or Toll free at 1-800-478-3343
NATIVE PREFERENCE UNDER P.L. 93-638.
Preference will not be given unless certification is submitted to Human Resources (a copy is acceptable).