Job Opening



Bulletin Number: OTP-FWWI140602

POSITION Wellness Specialist I, II, Senior
SALARY GRADE 14, 15, 16
DIVISION Office of the President/Family Wellness Warriors Initiative
CLOSE DATE Open Until Filled


NATURE OF WORK:

An employee in this role is responsible for the screening, assessment and placement of participants for FWWI trainings and follow up care state-wide including individualized action plans, crisis support, group support and care team; provides professional expertise and group interventions in the field of domestic violence, child sexual abuse, and child neglect; and is responsible for ensuring the FWWI Philosophy of healing is applied to service delivery and wellness for all participants.

This is a job progression of three levels, designed to provide progressively more responsible and independent work experiences to participants as part of the overall assessment of their ability and capability.  Progression between job levels is based on performance on prior assignments and the demonstrated ability to successfully handle more progressively responsible assignments.

 



KNOWLEDGE, SKILLS, AND ABILITIES:

Customer Care & Relationships:

  1. Creates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the community.
  2. Responds to customer-owner messages within established timeframe
  3. Maintains confidentiality according to SCF Policy & Procedure and related privacy laws
  4. Reports abuse and neglect as a mandated reporter as per SCF policy and procedure and related laws
  5. Actively listens and responds to customer-owners according to Core Concepts and maintains proper professional boundaries
  6. Educates, prepares, and refers customer-owners for participation in learning circles
  7. Communicates with the customer-owner in order to determine how to best meet their identified needs
  8. Handles both positive and negative interactions in a constructive manner
  9. Debriefs with customer-owners in an appropriate, constructive manner
  10. Promotes the opportunity for full ownership of all health issues by the customer-owner and family through effective and respectful communication as an advocate
  11. Utilizes customer-owner driven philosophy in working with customer-owners and families by successfully managing customer-owner behaviors using strengths and motivators unique to that customer-owner and family in identifying goals
  12. Completes, executes and ensures that appropriate forms and documents are completed as required by the position
  13. Establishes, role models and teaches how to develop therapeutic, enduring relationships with customer-owners and their families through learning circles
  14. Educates the customer-owner on how to complete the documents and forms they will need for the specific services being provided
  15. Identifies when a customer-owner may have escalating behavior, uses advanced CARE standards to listen and respond to the customer-owner,  uses advanced judgment to seek assistance from the clinic team and partners with the clinical team in deescalating their behavior when necessary
  16. Leads and develops community based learning circles that are highly interactive and participatory where customer-owners have the opportunity to build, share and express knowledge through a process of open dialogue and deep reflection around issues or problems with a focus on a shared outcome
  17. Builds effective interpersonal relationships throughout SCF in order to ensure adequate social support for customer-owner
  18. Helps participants identify harmful patterns and gain tools for developing and maintaining safe and healthy relationships.
  19. Completes FWWI training application pre-screenings according to the FWWI philosophy.
  20. Conducts interviews for all participants to determine appropriateness of attendance.
  21. Obtains complete and accurate information in a courteous, respectful and culturally sensitive manner in order to determine if group participation is in the best interest of the participant.
  22. Reviews each questionnaire to determine the most appropriate placement for each participant into small groups.
  23. Knowledge on implications of mental health issues that fall into FWWI’s Red Flag and policies and procedures regarding:  Current thoughts of suicide and/or self-harm, inpatient treatment, probation or parole for any crime or on an early release program from any correctional facility, relationships in which they fear they may be harmed or may harm themselves or someone else, disclosure of mental illness, “out of body” and/or dissociative experiences, including amnesia or time loss, and past or current restraining orders.
  24. Assesses the needs of participants and designs and implements various support systems or referrals intended to best meet their needs.
  25. Places participants in an appropriate small group environment with group leaders according to mental health determinants, relational style dynamics, and determines safe rooming logistics.
  26. Ensures alternative resources are available and the applicant is provided with other options more appropriate to meet their current need.

27.  Advises participant in methods that promote a capacity for self-care and a movement towards a healthcare partnership between the healthcare providers, the participants, and their families.

 

28.  Develops action plans for all training participants and referrals for participants who are considered to be in a vulnerable place.  This may include domestic violence victims who need assistance developing safety plans, mechanisms for safety, and/or exploring other resource options. 

 

29.  Available post training to provide personalized care by reviewing Action Plans when following up with every participant two weeks post training.

  1. Provides professional expertise and training programs in the field of domestic violence (DV) and child sexual abuse (CSA).  Able to guide participants to:
  2. Gain a better understanding of how anger and shame impact others.
  3. Practice how to safely enter conflict in a way that invites healthier relationships.
  4. Gain knowledge on how to evaluate and address the root cause of behaviors.
  5. Understand how past harm effects how we relate to and interact with others.
  6. Provide group environments to eliminate the shame and guilt of people harmed by domestic violence, child sexual abuse and child neglect;; make one’s own story coherent; use spiritual beliefs to re-establish moral and ethical direction.
  7. Build protective factors and resiliency skills to increase a person’s ability to deal effectively with the issues of domestic violence, abuse, and neglect within the context of their own story and experience
  8. Identify what shame is and how it shows up in thoughts, feelings, and actions.
  9. Implement methods that promote healing from trauma and harm;
  10. Learn valuable coping skills for dealing with trauma and harm;

 

Communications & Teamwork:

  1. Shares and receives information, opinions, concerns, and feedback in a supportive manner.
  2. Works collaboratively by building bridges, and creating rapport with team members within departments and across the organization.

3.      Acts as a liaison with other related professional services within the organization to ensure that all clinical needs of participants are appropriately referred.

 

4.      Serves on the Aftercare Support Team as part of the Three Year Model, when requested by a region, often in partnership with BURT and the applicable regional healthcare corporation.

 

5.      Provides consultative services to staff, departments within SCF and other locations on DV/CSA issues as directed.

Improvement & Innovation:

  1. Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that creates new value for customer-owners and employees.

Workforce Development Skills & Abilities:

  1. Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future.
  2. Takes responsibility for all work activities and personal actions by following through on commitments.
  3. Maintains a thorough understanding and proficiency in the 12 topics of FWWI Wellness Warriors curriculum.
  4. Understands and implements a psycho-educational process, tools and skills that are critical to domestic violence survivors including teaching emotional self-awareness, making safe choices, self-care, understanding how to enter safe and supportive relationships, learning and implementing protective factors, observing and practicing effective boundaries, empowerment and choice.
  5. Recognizes and uses the power of “personal story,” to guide participants to evaluate and address the root cause of behaviors and motivations, through  breaking the silence of abuse, starting a healing process, and empowering healthier relationships.
  6. Knowledge of assessment techniques and diagnosis of psychiatric disorders for referral purposes.
  7. Knowledge, understanding, and awareness of sexual abuse, neglect, and domestic violence issues.
  8. Efficiently and effectively manages multiple clinical tasks.
  9. Ability to demonstrate empathy for the purpose of creating safety and establishing strong, supportive relationships with participants and customer-owners.
  10. Works easily and in a friendly manner with the general public and occasionally handles the hostile or disgruntled customer-owner.
  11. Demonstrates expanding capability to be self-directed in the management of responsibilities.
  12. Proficient/advanced ability to connect with participants using knowledge of cultural needs and empathy while applying advanced understanding of service standards.
  13. Develops educational, training materials and conducts sessions or disseminates information to SCF programs to share recent advances in the field of group therapy, learning circles related to domestic violence or child sexual abuse.
  14.  Assists, leads, or co-leads participant support or educational groups.
  15. Advocates on behalf of participants through referrals to community resources designed to strengthen and support action-plans.
  16. Ensures the distribution of learning circle information and educational materials relevant to participants individualized needs.
  17. Implements SCF's philosophy of learning circles and the structure that guides the process.
  18. Establishes, role models and teaches how to develop therapeutic, enduring relationships with customer-owners and their families through learning circles

 

Additional responsibilities for the Senior Wellness Specialist:  Meets all responsibilities of Wellness Specialist I and II in addition to the following:

Customer Care & Relationships:

1.      Oversees multiple groups, provide additional support to participants, assist group with conflict resolution or when group is in a difficult place, or when a group leader is in need of extra support.

 

2.      Manages crisis situations (obtaining clinical support as needed) and seeks resources to aid participants.

 

3.      Provides and assists in the management and service delivery of a full range of services including individual case management in the appropriate areas for participants served.

 

4.      Coordinates services with external agencies to establish rapport and cooperation with other program agencies as indicated in the treatment plan and as directed by the Clinical Supervisor. 

 

5.      Identifies suicidal ideations or individuals in crisis for appropriate intervention and referral purposes.

Communications & Teamwork:

1.      Serves as a member of the Integrated Clinical Support Team during trainings as a Care Team (CT) and/or Individualized Care (IC).  

 

2.      Works with the members of treatment team (internal and, where appropriate, external), including mentors, educational and vocational instructors, clinical staff, etc., to further the goals of the individual educational and/or treatment plans. 

 

3.      Facilitates and supports, as part of the integrated care team, community based learning circles.

Improvement & Innovation:

1.      Provides input on DV/CSA policies, procedures, and programs to improve the health of the community served.

 

2.      Devises and proposes changes and innovations to achieve more effective working relationships and improve performance and services provided and connections with other departments.

Workforce Development, Skills & Abilities:

1.      Understands FWWI model, including knowledge of learning circles, learning circle content, and facilitators. 

 

2.      Independently develops, coordinates and facilitates advanced care team trainings and learning circle groups.

 



QUALIFICATIONS:

SCF programs are established for the purpose of serving a primary population comprised of Alaska Natives who are affiliated with the Cook Inlet Region, Inc. (CIRI), and Alaska Natives and American Indians within SCF’s geographical service area.  All employees should have a thorough understanding of the cultures and the needs of the CIRI members, and of the general culture and needs of Alaska Natives and American Indians.  Such knowledge is critical in order to ensure the achievement of the mission and vision of SCF: working together with the Native community to provide the best services with Native staff who value the family and family wellness as the heart of the Native community.

1.      BA/BS in a social services field of study

2.      Three (3) years of clinical experience in group therapy or learning circle theory or demonstrated proficiency as a Learning Circle Specialist II at SCF

3.      Certified in Critical Incident Stress Management (CISM) 

4.      Completion of FWWI's Advanced Leadership Education and Training (ALET)

Additional Qualifications for Wellness Specialist II: Meets all requirements of Wellness Specialist I in addition to the following:

1.      Two (2) additional years of supervised small group experience or demonstrated proficiency as a Wellness Specialist I at SCF

2.      Certified as a Chemical Dependency Counselor, Substance Abuse Counselor or Certified Social Worker

Additional Qualifications for Senior Wellness Specialist: Meets all requirements of Wellness Specialist II in addition to the following:

1.      Master's degree is social services field of study

2.      Two (2) additional years of supervised small group experience

 

Working Environment:

·         Employee may be exposed to:

  • Noise level:

 Physical Demands:

·         Position requires:

·         Weight lifted or force exerted:

·         Special vision requirements:

·         Additional physical demands:

 



INTERESTED APPLICATIONS:
Please complete an online application by clicking the 'Apply' button at the top/bottom of this page. For more information contact SCF Human Resources by Email or (907) 729-4977 or Toll free at 1-800-478-3343

NATIVE PREFERENCE UNDER P.L. 93-638.
Preference will not be given unless certification is submitted to Human Resources (a copy is acceptable).