What is Family Health Resources?
Southcentral Foundation’s Family Health Resources (FHR) was created to assist customer-owners with their program eligibility for third-party payers such as Medicaid, Medicare, and private insurance. Enrolling in third-party payer insurance programs like these helps pay for medical bills and increases the flow of resources to expand Southcentral Foundation’s services, benefiting the entire Native Community.
FHR representatives can assist in the entire enrollment and renewal process for third-party payer programs by verifying your eligibility and helping fill out required forms. They will ask you questions to find out if you have, or might be eligible for, Medicaid/Denali KidCare, Medicare, Tribally-Sponsored Health Insurance Program (TSHIP), Veterans benefits, health insurance and/or workers’ compensation.
Why is third-party payer insurance important to me?
Indian Health Service (IHS) funding does not cover the total cost of our Alaska Native health care needs. With SCF’s balanced commitment between high-quality services, family wellness, and shared responsibility, the organization depends on more than just IHS funding. To fully succeed in its mission, it depends on an active partnership between employees and customer-owners. Roughly 50% of all services would not exist if SCF relied on IHS funding alone; billing your third-party payer helps make up the difference.
Additional benefits you may receive if you are covered by third-party insurance include:
- Glasses, hearing aids, and dental work
- Ambulance and medevac coverage
- Out-of-state medical travel
- Ability to seek care outside of SCF if additional services are needed
Every time a customer provides their insurance information to the hospital or clinic, additional funding for Alaska Native health services is brought into the system at no cost to the customer. Enrolling in third-party payer insurance helps secure additional funding for Alaska Native health services such as:
- Health Education and Wellness Center
- Complementary Medicine
- Traditional Healing
- Same-day access to care
- Updated medical equipment
How do I apply?
To apply for third-party payer insurance, you can either contact FHR for assistance by calling (907) 770-4470, meet with an FHR representative in person at any of the locations listed below, or click here to download a Medicaid/Denali KidCare application or a Medicaid renewal.
Where are Southcentral Foundation’s FHR representatives located?
Southcentral Foundation’s FHR representatives offer friendly customer service and can assist with the entire enrollment and renewal process. FHR representatives are located in:
- Anchorage Primary Care Center 1 – 3 East and West clinics
- Benteh Nuutah Valley Native Primary Care Center clinics
- Fireweed and ANMC Dental
- Four Directions Outpatient
- Community health clinics
- SCF Detox
- SCF Finance Building
- In your community: Southcentral Foundation’s Benefits Enrollment Team Outreach Events
- Additional representatives are also in ANMC’s Central Registration