Customer-owner Shares Appreciation for SCF

Relationships are the heart of SCF’s Nuka System of Care.

Dear Katherine Gottlieb,

I want you to know how much I appreciate the hospital and Southcentral Foundation. In July, I had surgery and the best care one could possibly have.

Kudos to the anesthesiologist team, they were the best ever. Before surgery I told them that I get sick from anesthetic and they took note. Someone put something behind my ear and whoever else was involved made sure that when I woke up I was without nausea or headache and that I woke up in an appropriate amount of time.

The recovery room nurse was right by my side and attentive. To my great surprise, after I was in my hospital room, an anesthesiologist doctor came and asked about my experience with the anesthetic. I told him I had none of the problems I had in the past and that I really appreciated his team.

My surgeon, an OB-GYN at Southcentral Foundation, is a doctor that gives you confidence and is very compassionate. She reassures you and looks you in the eye and ‘really’ listens to your concerns. She is the best of the best when it comes to surgeons and my outcome could not have been better. Thank you for having her on your staff.

My time in the hospital was easy and uneventful. I was blessed to have the night nurse by my side. He was very nice, professional and went out of his way to make sure I was comfortable and even snuck me a nighttime snack, ice cream I believe it was, and I do not even have that at home. What a treat for me and what a great nurse… you heal faster with people like him.

My night nurse’s assistant helped me get to the bathroom/get out of bed/walk the hall/get me water and always with a smile making sure I had everything I needed. I did not interact with my daytime nurse and their assistant much as I was able to walk and I was being discharged but even though my time with them was short, (they were extremely busy) they made time to make sure my stay was pleasant.

You have a great team at ANMC and I sincerely thank each of you for your kindness and push toward my healing!

Very respectfully yours,

Carole L. Johns-Okamoto

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