New Medicare Card

Southcentral Foundation Family Health Resources at the Alaska Federation of Natives.

The Centers for Medicare and Medicaid Services revamped Medicare cards. From April to June, new cards were mailed to recipients. Those who live in the following states received the new Medicare cards: Alaska, American Samoa, California, Delaware, District of Columbia, Guam, Hawaii, Maryland, Northern Mariana Islands, Oregon, Pennsylvania, Virginia, and West Virginia. Those who live in all other states, Puerto Rico, and the Virgin Islands will receive their card after June. Retired railroad workers should receive a card mailed from the Railroad Retirement Board.

The new Medicare cards are now credit card sized to fit better in a wallet. The card no longer has Social Security Numbers (these will be removed from all cards by April 2019), signatures, or gender. It consists of cardholder’s name, new Medicare number, and start dates for both Medicare Parts A and B. In addition, cards are written in English and Spanish.

Medicare card representing traditional/original Medicare coverage (Parts A and B) is the only thing changing; do not throw away or destroy Medicare Advantage and/or Medicare Part D Prescription Drug Plan cards. The policies in Medicare Advantage, Part D prescription plans, and Medigap do not change.

Do not take the Medicare card anywhere unless it is needed for an appointment or is necessary, to avoid someone taking it and stealing information. Do not share your information with anyone.

If you are contacted and asked for personal information, money, or are being threatened to have health benefits canceled and personal information is not provided, hang up the phone. Medicare will call only if they were contacted or if the cardholder spoke to them on the phone and they said they would call back. If you believe you are a victim of Medicare fraud, contact Medicare at 1-800-633-4227, 24 hours, seven days a week. Replacement of the new cards may also be requested.

For any questions regarding your new Medicare card, contact SCF’s Family Health Resources at (907) 729-4470.

by Riley Stewman

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