Integrated Dental Care Team FAQ

Q: When will I be empaneled to an integrated dental care team?

A: Southcentral Foundation Dental began empaneling customer-owners in December 2021. If you are unsure which integrated dental care team you are assigned to, you may call (907) 729-2000 to check on the status.

Q: Can I choose which integrated dental care team I am empaneled to?

A: Yes, you have the option to select your integrated dental care team.

Q: I cannot get ahold of my case management support, what do I do?

A: Customers-owners can leave a message for their case management support. Alternatively, Anchorage customer-owners may call (907) 729-2000 to request an appointment. Matanuska Susitna-Borough customer-owners may call (907) 631-7690 to request an appointment.

Q: What does empanelment mean?

A:  Empanelment is the process of linking a customer-owner to a specific team of providers, including a dentist, dental hygienists, dental assistants, and case management support. Team-based dental care allows for a more personal connection, continuity of care, and the ability to contact your integrated dental care team directly.

Q: Can I switch to a different integrated dental care team?

A: You may contact your current case manager to discuss options.

Q: Why is SCF Dental moving in this direction?

A:  SCF Dental envisions a better dental experience for customer-owners through the life-long relationships, improved communication, strengthened trust, consistency in treatment, and continuity of care gained by empanelment to an integrated dental care team.

Q: I already have a preferred dental provider; can I stay on their team?

A: Yes, you may request to remain with your preferred dental provider’s integrated dental care team.

Q: What services can my integrated dental care team provide?

A:  Integrated dental care teams will provide comprehensive dental care. If necessary, you will be referred to a SCF dental specialist.

Q: How will moving to empanelment affect appointment availability?

A: Team-based dental care optimizes appointment availability.

Q: Can I be seen same day or walk-in for dental services?

A: Yes, same day dental needs are available by calling (907) 729-2000. Walk-in dental services are accommodated only at the Children’s Dental Clinic, Fireweed Dental Clinic, or Benteh Nuutah Valley Native Primary Care Center Dental Clinic.

Contact Us

Fireweed Building Dental
4341 Tudor Centre Drive, Suite 100
Anchorage, AK 99508

Phone
(907) 729-2000

Children’s Dental Clinic
4441 Diplomacy Drive
Anchorage, AK 99508

Phone
(907) 729-2000

Hours
7:30 a.m. – 6 p.m.
Monday – Friday

ANMC Dental
4315 Diplomacy Drive
Anchorage, AK 99508

Phone
(907) 729-2000

Hours
7:30 a.m. – 5 p.m.
Monday – Friday

VNPCC Dental
1001 Knik-Goose Bay Road
Wasilla, AK 99654

Phone
(907) 631-7690

Hours
7:30 a.m. – 6 p.m.
Tuesday- Friday

starting Jan 4, 2021
Monday – Friday
7:30 a.m. – 6 p.m.