Family Health Resources

COVID-19 Information

Southcentral Foundation’s President/CEO and leadership understand these are difficult times and continue to closely monitor this dynamic, rapidly evolving situation.

Part of SCF’s Emergency Management Plan and Pandemic Response includes different levels of operations and staffing based on many factors, including paying attention to guidance from health authorities and local officials.

  • Open remotely by phone, email, fax, and the MyQuickApp referral system.
  • Hours are Monday to Friday, 8 a.m. to 5 p.m.

What is Family Health Resources?

Southcentral Foundation’s Family Health Resources assists customer-owners with their program eligibility for third-party insurance programs such as Medicaid, Medicare, and private insurance. Enrolling in third-party insurance programs helps to offset the cost of medical bills and increases the flow of revenue to expand SCF’s services benefiting the entire Native Community.

FHR representatives can assist in the entire enrollment and renewal process for third-party insurance programs by verifying your eligibility and helping fill out required forms. Representatives conduct interviews to determine if the customer-owner is, or might be eligible for, Medicaid/Denali KidCare, Medicare, Tribally-Sponsored Health Insurance Program, veterans benefits, health insurance, and/or worker’s compensation.

Why is third-party insurance important to me?

Indian Health Service funding does not cover the total cost of our Alaska Native and American Indian health care needs. With SCF’s balanced commitment between high-quality services, family wellness, and shared responsibility, the organization depends on more than just IHS funding to provide the comprehensive services to customer-owners. To accomplish SCF’s Vision, a Native Community that enjoys physical, mental, emotional and spiritual wellness, partnerships between employees and customer-owners are needed. Roughly 50 percent of all services would not exist if SCF relied on IHS funding alone; billing your third-party insurance helps compensate what IHS does not cover.

Additional benefits you may receive if you are covered by third-party insurance include:

  • Glasses, hearing aids, and dental work.
  • Ambulance and medevac coverage.
  • Out-of-state medical travel.
  • Ability to seek care outside of SCF if additional services are needed.

Every time a customer provides their insurance information to the hospital or clinic, additional funding for Alaska Native and American Indian health services is brought into the system at no cost. Enrolling in third-party insurance helps secure additional funding that supports health services such as:

  • Health Education and Wellness Center.
  • Complementary Medicine.
  • Traditional Healing.
  • Same-day access to care.
  • Updated medical equipment.

How do I apply?

For assistance with applying for third-party insurance, you can contact FHR by calling (907) 729-4470, meeting with an FHR representative in person at any of the locations listed below, or clicking here to download a Medicaid/Denali KidCare application or a Medicaid renewal.

Where are SCF’s FHR representatives located?

SCF’s FHR representatives are located in: