Pharmacy
Services
Prescription mailings: You can choose to have your medications mailed directly to your home, rather than pick them up at the pharmacy.
Click Anchorage Native Primary Care Center or Benteh Nuutah Valley Native Primary Care Center to learn more about how your address affects your prescription.
Customer consultations: You will be able to speak with a pharmacist in person when you pick up your prescriptions. Both verbal and printed instructions are provided to you.
Automated refill line (in cooperation with the Alaska Native Medical Center hospital outpatient pharmacy): This allows you to obtain medication refills with maximum convenience.
Barcode-driven automation: Our internal pharmacy system improves safety and prevents medication errors.
Provider consultations: Clinic providers and nurses can consult with pharmacists at any time regarding medications.
Primary care clinics in ANPCC: On-site pharmacists can often fill orders during appointments at the primary care clinics.
Refill and Pickup Options
- Mail-Out Services:
- Customer-owners may call the Refill Hotline at 907-729-2117 to receive medication(s) within seven days.
- Customer-owners can request prescription mail-out refills and check prescription status using the My MobileRX app. See details below.
- Anchorage Medication Locker:
- Customer-owners visiting the Anchorage Native Primary Care Center can now use the secure pharmacy lockers located near the 1 West lobby from 7 a.m. to 10 p.m. every day, including weekends and holidays. Call 907-729-4172 to schedule your prescription(s) for locker pick up. See details below.
- Mat-Su Curbside Pickup:
- Customer-owners in the Matanuska-Susitna Borough must contact the Benteh Nuutah Valley Native Primary Care Center Pharmacy at 907-631-7660 to schedule a pickup of medication(s).
- Pharmacy Pickup:
- Customer-owners based in Anchorage may enter the Anchorage Native Primary Care Center and proceed to the pharmacy to pick up medication(s). Once inside, visit the check-in window at the pharmacy.
- Customer-owners based in the Matanuska-Susitna Borough may enter the Benteh Nuutah Valley Native Primary Care Center and proceed to pharmacy to pick up medication(s) and check-in at the VNPCC Pharmacy reception window.
My MobileRX App
Customer-owners can request prescription refills and check prescription status using the My MobileRx app. This service is available for mail out only.
The app is available in the Apple App Store (iOS) and Google Play (Android). After downloading the My MobileRX app, use the Pharmacy zip code 99508 and select the Alaska Native Medical Center.
Visit the link below to download the app:
Using the app:
- Download the app on your mobile device.
- Enter the five-digit zip code 99508 of the pharmacy. Click search. Then select Alaska Native Medical Center.
- To add prescriptions, enter your birth date. Then scan the QR Code on your label or manually enter the prescription number.
- To refill a prescription, tap an prescription to see details, status, or to refill. If the prescription is not refillable, then the “Refill” button will not appear.
For more details, watch the video tutorial on how to use the app, click here.
ANPCC Pharmacy Locker Q&A
What are pharmacy medication lockers?
Medication lockers are a value-added service for customer-owners.
Where are the lockers located?
Anchorage Native Primary Care Center 1 West entrance/exit. You can access this through the main ANPCC lobby or through the back parking lot between the building and Tudor Road.
How do I get my medications out of the locker?
Accessing your medications is safe and easy!
- Tap anywhere on the touch screen.
- Scan the QR code that was texted to you, or type in the code.
- Type in your date of birth.
- Sign your name to pick up the prescriptions.
- The locker door with your prescriptions will pop open.
- Collect your bag and close the locker door.
What if I am having trouble using the lockers, or require additional support?
If you are experiencing trouble accessing your medications and need assistance, a pharmacy team member can be reached at 907-729-4172 during our normal business hours: Monday-Friday: 8:30 a.m.- 7 p.m.; Saturday 9 a.m.- 5:30 p.m. If outside those hours or a holiday, please call the next business day.
What hours will the lockers be available?
The exterior doors to the pharmacy lockers will be open from 7 a.m. to 10 p.m. every day, including weekends and holidays.
How do I participate in using the locker system?
Call the ANPCC Pharmacy at 907-729-4172 and request your medications be placed in a locker.
How will I know when my medications are ready to be picked up?
When you request pharmacy locker pick up, a member of our team will confirm a phone number for you. Once your medications are ready for pick-up, you will receive a text message.
Can medication lockers be used for all medications?
State regulations prohibit pharmacies from dispensing controlled substances from the lockers, but all other items (including refrigerated medications) are allowable.
Can a representative pick up my medications on my behalf?
Yes, you can have a representative pick up your medication. You will receive a code by text message when your medication is ready. Your representative will need the code and your date of birth.
How long will my medication be available for pick-up?
We can store your medications in the locker for two days, after which, your pick-up code will expire. If your code expires, you will need to check into the pharmacy to pick up your medications or call to reschedule lockers.
Contact Us
Anchorage Native Primary Care Center Pharmacy
4320 Diplomacy Drive
Anchorage, AK 99508
Phone
907-729-4172
Refill Hotline
907-729-2117
Toll Free Refill
800-478-3343
Fax
907-729-8870
Hours
8:30 a.m.-7 p.m.
Monday-Friday
9 a.m.-5:30 p.m.
Saturday
Benteh Nuutah
Valley Native Primary Care Center Pharmacy
1001 S. Knik-Goose Bay Rd
Wasilla, AK 99654
Phone
907-631-7660
Refill Hotline
907-729-2117
Curbside Pickup
907-631-7660
Toll Free Refill
877-320-4321
Hours
8:30 a.m.-7 p.m.
Monday-Friday
Closed
Saturday